web•X•intelligence

The processing layer behind dealership software.

Dealership software sends web•X•intelligence its licenses, insurance cards, titles, pay stubs, vehicle photos and recorded calls. Each one is read and returned as named fields the software writes straight into the record.

See the response format

Response format

A platform connects once over an encrypted connection and can send any item below. Each comes back to that platform with a job reference.

Driver license
full_nameaddressdate_of_birthlicense_numberexpires_onissuing_state
Insurance card
insurerpolicy_numberinsured_nameeffective_onexpires_on
Registration or title
vinyearmakemodelowner_nameplate_number
Pay stub
employerpay_periodgross_payyear_to_date
Any identity document
expiration_checkname_matchaddress_matchbarcode_dataaltered_flag
Vehicle photo
plate_numbervinodometercondition_notescropped_image
Call or voicemail
transcriptspeakerssummaryfollow_ups
Contact record
postal_addressphone_line_typeemail_status

Field names only, to show the shape of a response. Every field also carries a confidence value, and one that cannot be read with confidence is marked as uncertain.

How customer paperwork is handled

  1. Connections are TLS only, and stored material is encrypted on disk.
  2. Every job is tagged to the account that submitted it, and its results go back to that account alone.
  3. Source files are kept for the retention window the platform sets, then removed.
  4. Submitted material is processed for the platform that sent it. It is never sold or shared with another account.
  5. Each request carries a reference, so a dealership can be told what was read and when.

Questions from dealerships

I saw web•X•intelligence named in my dealership software. What is it?

It is the service your software sent an item to. When a document is scanned, a photo is read or a call is written up, the work runs through web•X•intelligence and the result is written back into your record. The label shows where the reading happened.

Where does the processing happen?

On infrastructure located in the United States. Your software provider decides which of its features send work here, so it can tell you where web•X•intelligence appears in your screens.

How accurate is the reading?

Strong reads can be filled in automatically, and weaker ones can go to a person for a quick confirmation. Your software provider decides where that line sits.

Platforms only.

web•X•intelligence is sold through the software platforms that build on it, never to dealerships one seat at a time. If you build dealership software and need a processing layer behind it, write to us.

[email protected]